FIELD REPORT 18 · PLANNING · OPERATOR METHOD

From a revenue target to a media plan

Every founder has a number, like $10M in 12 months. Most plans answer it with a spend figure and a hope. I back-solve it: the target becomes customers per month, customers become spend at a CAC, and retention decides how much of the target you buy and how much you earn back.

12months back-solved
from one number
30days to prove
the biggest lever
● PLAN PREVIEWILLUSTRATIVE DEFAULTS
REVENUE TARGET · 12 MONTHS$10,000,000
BACK-SOLVEDSUMS TO THE TARGET123456789101112
  • FIRST ORDERS
  • RENEWALS AND REPEATS
  • MARKETPLACE
  • AD SPEND
NEW STORE CUSTOMERS, MONTH 11,575
AD SPEND, 12 MONTHS$3.33M
PAYBACK PER CUSTOMER2 months
Illustrative defaults. Replace with your own numbers.OPEN THE PLANNER
OPEN THE PLANNER

Put in the number. The plan falls out.

Move a slider or type a value. The model solves month 1 so the twelve months sum to the target, then reads off spend, payback and the exit run rate. Illustrative defaults. Replace with your own numbers.

● GROWTH MODEL · 12 MONTHS · SUBSCRIPTION CONSUMABLEILLUSTRATIVE DEFAULTS. REPLACE WITH YOUR OWN NUMBERS.

The address bar keeps these numbers.

AD SPEND · 12 MONTHS$3.33M$2.80M store, $525K marketplace
MONTH 1 AD SPEND$77.9K1,575 new store customers
MONTH 12 AD SPEND · THE PEAK$632K11,701 new store customers
EXIT RUN RATE · MONTH 12 REVENUE$2.02Ma month, or $24.2M a year
CONTRIBUTION AFTER MARKETING$1.67M12 months: gross margin less all ad spend
NEW STORE CUSTOMERS · 12 MONTHS62,330bought at a $45 blended CAC
ACTIVE SUBSCRIBERS · MONTH 1215,791renewing, plus new in month 12
BLENDED MER3.00xtotal revenue divided by total ad spend
PAYBACK · PER STORE CUSTOMER2 monthsafter the first order, on contribution
12 MONTH LTV:CAC1.92$86.52 contribution per customer against a $45 CAC

To hit $10.0M in 12 months: 1,575 new store customers in month 1, growing 20% a month, and $3.33M in ad spend. Each store customer pays back in 2 months.

MONTHLY REVENUE, STACKED · AD SPEND AS THE LINEHOVER, TAP OR USE THE ARROW KEYS

$0$500K$1M$1.5M$2M$2.5M123456789101112MONTH$2.02M
MONTH 12 REVENUE$2,016,012 FIRST ORDERS$643,535 RENEWALS AND REPEATS$666,873 MARKETPLACE$705,604 AD SPEND$632,369 NEW STORE CUSTOMERS11,701
  • FIRST ORDERS $3.43M
  • RENEWALS AND REPEATS $3.07M
  • MARKETPLACE $3.50M
  • AD SPEND $3.33M
MONTH BY MONTH TABLE
The plan, month by month. Revenue columns add up to the target.
MONTHNEW STORE CUSTOMERSFIRST ORDERSRENEWALS AND REPEATSMARKETPLACETOTAL REVENUEAD SPENDCONTRIBUTION
11,575$86,612$0$46,637$133,249$77,860−$11,235
21,890$103,934$30,425$72,347$206,706$95,889$7,464
32,268$124,721$62,838$100,994$288,553$117,194$27,082
42,721$149,666$98,252$133,494$381,412$142,478$48,228
53,265$179,599$137,790$170,902$488,291$172,580$71,566
63,918$215,519$182,720$214,437$612,676$208,499$97,839
74,702$258,622$234,499$265,527$758,648$251,429$127,895
85,643$310,347$294,815$325,856$931,018$302,798$162,711
96,771$372,416$365,650$397,420$1,135,486$364,317$203,426
108,125$446,899$449,339$482,590$1,378,828$438,033$251,380
119,751$536,279$548,650$584,192$1,669,121$526,403$308,158
1211,701$643,535$666,873$705,604$2,016,012$632,369$375,637
12 MO62,330$3,428,149$3,071,851$3,500,000$10,000,000$3,329,849$1,670,151

On a phone the table shows totals. The strip above the chart breaks down any month.

Store revenue is built by cohort. Each month's new customers place a first order; after that, subscribers renew at the renewal value less monthly churn, and one time buyers reorder at the repeat rate. Marketplace revenue is a set share of the total and costs TACoS in ads. Returns, extra discounts and cash timing are left out. The twelve months always sum to the target.

Six steps. The first version takes an afternoon.

The chain runs from the number to the spend. Retention is the loop in the middle: every renewal is revenue the budget doesn't have to buy again.

MARKETPLACE SHARE OF REVENUE · ADS AT TACOS THE TARGET The number $10M in 12 months, say, plus the shape of the ramp MONTHLY REVENUE Revenue due the target spread over 12 months by the ramp NEW CUSTOMERS The gap to buy revenue due, less renewals and repeats, ÷ order value AD SPEND Spend at CAC customers × CAC, plus marketplace ads at TACoS RETENTION LOOP each cohort renews and reorders, so less of every later month is bought READ THE PLAN payback · MER peak month · exit run rate contribution SOLVED IN ONE DIVISION month 1 volume is set so the twelve months sum to the target THE TARGET The number $10M in 12 months, say, plus the ramp MONTHLY REVENUE Revenue due the target spread over 12 months by the ramp NEW CUSTOMERS The gap to buy revenue due, less renewals and repeats, ÷ order value AD SPEND Spend at CAC customers × CAC, plus marketplace ads at TACoS READ THE PLAN payback · MER · peak month exit run rate · contribution RETENTION MARKETPLACE · TACOS SOLVED IN ONE DIVISION month 1 volume is set so the twelve months sum to the target
The retention loop is why two brands with the same target and the same CAC need different budgets: renewals and repeats cover part of each month, so less of it has to be bought.Shape of the method. The planner above runs it.
01
SET THE TARGET AND THE RAMP

The number, and the shape of the year. At a 20% monthly ramp, more than half the year's revenue and ad spend land in the last four months, which decides when the cash is needed.

02
PIN DOWN THE UNIT ASSUMPTIONS

First order value, subscribe share, monthly churn, repeat rate, gross margin. Each comes from store data where it exists and from a marked guess where it doesn't, so everyone can see which numbers still need measuring.

03
BACK-SOLVE MONTH 1

Revenue in every month is a multiple of month 1 volume, so one division finds how many new customers month 1 needs for the year to sum to the target. The ramp sets every month after it.

04
READ THE PLAN

Total ad spend, payback, the peak month, the exit run rate, contribution after marketing. If payback runs past the cash on hand, the plan fails on paper, which is the cheapest place for it to fail.

05
FIND THE BIGGEST LEVER

Move one input at a time and watch the spend the year needs. The lever with the biggest effect gets the first 30 days: one test built to prove it moves.

06
REPLACE EVERY ASSUMPTION

As the first cohorts come in, each guess is swapped for a measured number. Within a month most of the model runs on real data, and it becomes the weekly scoreboard: plan against actual, month by month.

Every guess has a date when a measured number replaces it.

Where each measured input comes from and when it is first read
INPUTMEASURED FROMFIRST READ
FIRST ORDER VALUEFirst orders on the store, after discountsWEEK ONE
SUBSCRIBE SHAREShare of first orders that start a subscriptionWEEK ONE
GROSS MARGINCOGS, shipping and payment fees per orderWEEK ONE, FROM THE P&L
MARKETPLACE SHARE, TACOSMarketplace sales report and its ad consoleWEEK ONE
BLENDED CACStore ad spend divided by new store customers, weeklyFIRST TWO WEEKS OF SPEND
CHURN, RENEWAL VALUESubscribers still active at each renewal, by cohort, and what they paidFIRST RENEWAL DATE
REPEAT RATEOne time buyers who order again, by cohort monthMONTH TWO

One lever is worth the first 30 days.

Each bar reruns the planner with one input moved and the target held, and shows the change in the ad spend the year needs. It reads the inputs above, so a new scenario reranks the bars.

● WHICH LEVER MOVES THE PLAN MOSTBASE PLAN · $3.33M AD SPEND FOR $10.0M
  1. 01
    MARKETPLACE SHARE +10 PTS35% to 45% of revenueFIRST 30 DAYS
    −8.5%$282K less spend
  2. 02
    BLENDED CAC −10%$45.00 to $40.50
    −8.4%$280K less spend
  3. 03
    SUBSCRIBE SHARE +10 PTS40% to 50%
    −7.0%$233K less spend
  4. 04
    FIRST ORDER VALUE +10%$55.00 to $60.50
    −4.7%$157K less spend
  5. 05
    CHURN −3 PTS15% to 12% a month
    −3.4%$115K less spend
  6. 06
    REPEAT RATE +3 PTS6% to 9% a month
    −2.7%$89.8K less spend

At these inputs, marketplace share +10 pts moves the plan most: it cuts the ad spend the year needs by 8.5%, about $282K.

The point is the top bar. That is the lever worth the first 30 days, and I prove it moves before the budget scales.

Each move is a fixed step: CAC 10% lower, subscribe share 10 points higher, churn 3 points lower, first order value 10% higher, repeat rate 3 points higher, marketplace share 10 points higher. The steps are the same size on paper and very different in effort. The bars say what each one is worth; the first 30 days say what it costs.

I learned it on my own ad accounts, then at about $2M a month.

I built and sold my own ecommerce business on Shopify and Amazon FBA. It did about $1M in revenue in its first full year, and scaling it taught me to read spend against payback. ROAS told me an ad sold something. Payback told me whether I could afford to keep buying.

At Match Group I ran subscription acquisition at about $2M a month. The subscription levers in this planner are what two of my other field reports are about.

The spend number is the last thing the model tells you. The first thing it tells you is which assumption to go prove.

The model is a planning tool. Defaults are illustrative, not data from any client. The three results above are from my own reporting at the time, and each linked report says where its numbers come from.

NEXT · FIELD REPORT 04 · DECISION INFRASTRUCTUREThe Data Lake Behind Cut, Scale & KillPaid media joined to live calls, revenue, and cash. It found 622 duplicate meetings and $95,557 of misattributed revenue.

Happy to walk through any of these live.